At Hello World, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer the following return and refund policy:
1. Returns
- Eligibility: Returns are accepted within [e.g., 7-15 days] of purchase, provided the item is unused, in its original packaging, and with all accessories included.
- Non-returnable items: Certain items, such as [e.g., opened or used accessories, special order products, etc.], cannot be returned unless defective.
2. Refunds
- Refunds will be issued to the original payment method once we have processed your return.
- Please allow [e.g., 7-14 business days] for the refund to appear in your account.
- If the product was faulty or damaged, we will cover the return shipping costs. Otherwise, return shipping is the responsibility of the customer.
3. Exchange
- If you prefer an exchange for a different product, we will happily arrange this within the same [e.g., 7-15 days] return window.
4. How to Return an Item
- To return a product, please contact our customer service team at [Your Contact Info] to request a return authorization.
- We will guide you through the return process and provide you with a return shipping label if applicable.
5. Damaged or Defective Products
- If your product arrives damaged or defective, please contact us immediately. We will assist in processing a return or exchange.
6. Contact Us
If you have any questions or need assistance with a return or refund, please reach out to us:
- Email: helloworlddinajpur@gmail.com
- Phone: +880 1740-996066